Who are we?
We are Panzi-Pet Benelux GCV. Distributor of the brand Panzi-Pet in the Benelux region. Via our web shop we offer you a large assortment of food, snacks, toys,… etc.
What personal data do we collect and why?
The reason why we collect data is to be able to advise you as well as possible and to help you make choices based on your data. This enables us to recommend products to you, give you advice where necessary, invite you to promotions, events, etc.
When visitors leave comments on the site, we collect the data shown in the comment form, the visitor’s IP address and the browser user agent to help detect spam.
After your comment is approved by us, your profile picture is publicly visible in the context of your comment.
If you are a registered user and upload images to the site, you should avoid uploading images that contain EXIF GPS location data. Visitors to the site may download the images and view the location data.
Pictures shared on our website may be used on our other social media channels (Facebook and Instagram).
The data in the contact form will only be used within our company! Based on the information given, an advice will be prepared or your specific question answered. Your name and email address will be stored in our customer database in order to be able to help you in the future.
When you leave a comment on our site, you can indicate whether your name, e-mail address and website may be stored in a cookie. We do this for your convenience so you don’t have to fill in these details again when you leave a new comment. These cookies are valid for one year.
If you have an account and log in to this site, we store a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
Once you log in, we will store some cookies related to your login information and screen display options. Login cookies are valid for 2 days and screen display options cookies are valid for 1 year. If you select “Remember me”, your login will be saved for 2 weeks. As soon as you log out of your account, the login cookies will be deleted.
When you edit or publish a post, an additional cookie is stored by your browser. This cookie contains no personal data and merely holds the post ID of the article you edited. This cookie expires after one day.
Embedded content of other websites
Posts on this site may contain embedded content (e.g. videos, images, messages, etc.). Embedded content from other websites behaves exactly as if the visitor visited that other website.
Google tracks your website visits and reports the number of website visits to us. This also takes into account the location of the visitor.
With whom we share your data
The personal data of our customers and website visitors is not shared with any other parties.
How long we keep your data
When you leave a comment, the comment and its metadata are stored forever. This allows us to automatically recognise and approve follow-up comments, rather than having to moderate them.
For users who are registered on our website (if applicable), we also store personal information in their user profile. All users can view, change or delete their personal information at any time (user name cannot be changed). Website administrators can also view and change this information.
What rights do you have over your data
If you have an account on this site or have left a comment, you can request an export file of any personal data we hold about you, including any data you have given us. You may also request that we delete any personal data we hold about you. This does not include data that we are obliged to retain for administrative, legal or security purposes.
Where we send your data
Comments from visitors may be routed through an automated spam detection service.
Your contact information
Your contact information is kept in our customer database. This allows us to contact you, if necessary, as easily and quickly as possible.
Do you have more questions about the way we collect or use data? Feel free to contact us via email.