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Do you have a question about a product, delivery or your order? Maybe your question is already listed in the FAQ. Our Frequently Asked Questions section is designed to provide you with answers quickly and efficiently. Whether you are new to us or already a loyal customer, this section provides transparent answers to common questions about our products, services and procedures.


Click here for all FAQ.



Do you have a question and would like quick, personal and telephone assistance? During office hours, our staff are ready to assist you by phone. Feel free to contact us for a smooth and personalised experience. Tel: 0032 478 457 453


Do you have a problem with your order, need to add files or want to reach us outside office hours? Do not hesitate to contact us by e-mail. We aim to answer all your questions quickly and effectively. 



Want to reach us quickly via chat for immediate help or fancy an informal chat? Or maybe you just want to have a nice chat on our social media. We look forward to hearing from you and are ready to answer your questions! Instagram: panzipet_benelux Facebook: Panzi-Pet Benelux

For easy contact, please fill in the form below. We look forward to hearing from you and are happy to help!

    Hoe heb je ons leren kennen? (Verplicht)


    Where to find



    Discover our latest products, read engaging blogs and keep up to date with the latest news and offers. Dive into our world of pets and all things pet at.


    Social media

    Follow us on social media for the latest news, exclusive offers and a look behind the scenes. Stay connected to our community.


    Physical shop

    Visit our cosy physical shop and discover our products in real life. Experience personal service, tailor-made advice and a hot cup of coffee. Come by and experience it for yourself!

    Visit our shop

    Avoid shipping costs and make a cosy trip! Are you nearby or don’t feel like paying shipping costs? Feel free to pop into our shop and discover our products in person. We will be happy to welcome you with a cup of coffee.


    Fabrieksstraat 92E, 3900 Pelt, Belgium

    Opening hours:


    Monday:  9:00 – 16 :00

    Thuesday: 9:00 – 16:00

    Wednesday: 9:00 – 16:00

    Thursday: 9:00 – 16:00

    Friday: 9:00 -16:00

    Saterday: 09:00 – 12:00

    Sunday: Closed


    Opening hours may vary on public holidays.

    Decoratieve afbeelding, service huisdier

    Personal advice

    At Panzi-Pet, everything is about the well-being of your pets. Our dedicated team offers personalised advice both before and after purchase. We understand that food follow-up is as important as the purchase itself. Explore our range and experience the care and expertise you and your pet deserve. Let the wagging tails of our satisfied customers tell the story. We invite you to discover for yourself why our tailored service makes all the difference. Feel free to contact one of our experts.


    Discover fascinating stories, useful tips and the latest pet news. With every article, we aim to inform, inspire and engage you. Dive into our world of discoveries and stay up to date with the latest trends. Because at Panzi-Pet, we believe in sharing knowledge and creating a community that grows and learns. Hopefully, that way we will also increase the number of happy four-legged friends.

    See all blogs.